Workforce Login
Trouble signing in?
Quick answers to the most common login questions.
What's my company URL?
Your company URL is the short code your transport manager set up for your business — for example balloonn-transport. If you're not sure, check the welcome message you were sent or ask your transport manager.
What's my employee ID?
Your employee ID is the unique reference your operator uses for you on the system (for example BLN-9842). It appears on your driver paperwork and any onboarding emails.
I've forgotten my PIN.
Your PIN is a 5-digit code set by your transport manager. They can reset it for you from the dashboard at any time.
It says my PIN is incorrect, or to try again in a few minutes.
Check your company URL and employee ID, then try the PIN again. After five wrong PINs your sign-in is paused for 15 minutes to protect your account — wait, or ask your transport manager to reset your PIN.
It says my PIN hasn't been set up.
Your transport manager hasn't given you a PIN yet. Ask them to set one from your record on the dashboard.
I'm in the cab and the app won't load.
Balloonn needs signal — to sign you in and to submit a walkaround check. Nothing is saved until you see the "Walkaround Submitted" screen, so if the signal drops before then, move somewhere with a better signal and submit again. If you can't get signal at all, tell your transport manager before you drive.
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